At UK Wholesale Trading Ltd, we strive to ensure that your orders are delivered promptly and efficiently. Please review our delivery policy below for full clarity on our service standards:

Delivery Timings

Our standard delivery hours are from 10:00 AM to 6:00 PM, Monday to Saturday.

• Same-Day Dispatch: Orders placed before 12:00 noon will be dispatched on the same day.

• Next-Day Dispatch: Orders placed after 12:00 PM will be processed and dispatched the following business day.

Delivery Process

• We deliver to the location and time slot specified by you during checkout.

• Track your Parcel via the provided link and ensure someone is present to receive the parcel at the delivery address.

• If you’re not able to stay at the delivery address, please use the provided link promptly to take the next steps and avoid delays or missing parcels.

Delays & Notifications

Should there be any unforeseen delays due to weather, traffic, or other disruptions, we will notify you in advance to coordinate accordingly.

Special Instructions

Please use the delivery instructions field at checkout to inform us of any specific requirements (e.g., gate codes, preferred contact methods, etc.) to help ensure smooth delivery.

Policy Updates

UK Wholesale Trading Ltd reserves the right to amend, revise, or update this Delivery Policy at any time without prior notice. Customers are encouraged to regularly check our website and mobile application for the most current information.